Shipping Policy

Last Updated: 10/03/2025

Please note that we currently do not ship to Alaska, Hawaii, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands, the Virgin Islands, Canada, or to APO, FPO, and DPO addresses.

Additionally, we do not accept requests for specific courier services for shipments.

Shipping Times

Please allow 1-2 business days to process in addition to the shipping times listed below for your selected shipping method.

Please note: Shipping and delivery of orders on weekends or holidays will be postponed.

Shipping Fee

Free shipping for all orders in the contiguous U.S.

Currently, we only ship orders to the United States. Products shipped via free shipping service are normally delivered within 7 business days after placing the order.You have the options to choose faster shipping if you pay the additional costs.

Shipping Orders

Orders will be shipped within 3 business days after processing payment. The estimated delivery date may be delayed due to some unexpected events. Order(s) of various products may be delivered in separate shipments. All purchases through www.mizudo.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items passes to you upon tender of the item to the carrier.

Order Cancellation

We accept order cancellations before the product is shipped or produced. If the order is canceled you will get a full refund. We cannot cancel the order if the product is already shipped out.

Sales Tax

Products are priced without tax and customers are required to pay tax. Tax rates and locations where sales tax needs to be charged are according to US and state tax laws.

Shipping and Delivery Address

A correct and complete delivery address is essential. Currently, we only ship orders to the United States. Once your order has been prepared for shipment or has shipped, we are unable to change the shipping address.

If a package is returned to us due to an incorrect or incomplete address provided by you (the customer), we will contact you immediately for a correction, and the package will be re-shipped at an additional shipping fee. You must include a daytime telephone number for all orders.

Shipping Couriers & Status

When you place an order on www.mizudo.com, you will receive a shipping information email automatically from Mizudo. Please check your email address. If you haven't found the email, please check your spam box and add Mizudo to your contact list.